Strategic Technology Consultants
Your Trusted Partner for Expert Technology Solutions and Seamless IT Augmentation.
Your Trusted Partner for Expert Technology Solutions and Seamless IT Augmentation.
At Solvo Technology Consulting,
Our Mission is to collaborate closely with our clients to achieve their desired state, readiness for transformation, existing and forthcoming technological capacities, and growth-oriented priorities that focus on enhancing the consumer experience.
Our Team of experienced and knowledgeable technology professionals is passionate about helping businesses succeed. We work closely with our clients to understand their unique needs and provide tailored solutions leveraging expert relationships with technology suppliers to lower the risk of doing business.
We want to be your primary point of contact for all technology advisory services designed to help your organization stay competitive while navigating through today's digital landscape.
Engagements are tailored to the client.
Working collaboratively on digital transformation initiatives to achieve strategic, financial, and operational objectives.
With a success-driven unified communications platform, network (Traditional PRIs, SIP, Business Telephone Lines, Toll-Free, SD-WAN, MPLS, DSL/DIA, Cloud, P2P), Contact Center as a Service, Mobility, Machine Learning/AI, and multi-channel engagement solutions.
We partner with organizations to position them for success and growth through Unified Communications as a Service (UCaaS).
Our solutions enhance productivity, collaboration, and customer experience by delivering optimized telephone infrastructure with advanced features and functionalities.
We prioritize multi-channel integration, enabling metrics-driven results and seamless customer engagement. With reliable communication tools and expert implementation, we help businesses stay connected and thrive in today’s dynamic environment..
We partner with clients to enhance Contact Center's operations.
We develop contact center strategies unique to business objectives.
We evaluate infrastructure solutions such as on-prem or in the cloud with Contact Center as a Service (CaaS).
We encourage multi-Channel integration (Chat, Email, SMS, CRM, Machine Learning/AI).
We understand menu prompting/IVR call flows and workflow optimization solutions.
We are here to assess and implement Workforce Management best practices for agent retention, productivity, and customer experience.
We will leverage metrics-driven assessment to improve Customer Experience (CX).
Our automated Solvo TEM solutions are custom to client-specific requirements.
We support Fixed. Mobile. Cloud. UCaaS. SaaS. Utilities.
Our inventory management and lifecycle support include Provisioning Engineering for Move, Add, Change, and Disconnects (MACD).
We are here to help with sourcing and vendor management: RFP/RFI, Contract Terms & Conditions negotiations, Benchmark, ROI, and migration support.
We will help achieve Technology Cost Reduction via continuous Audit & Optimization and cost containment: Removal of obsolete services, Rightsizing underutilized or overutilized services on licenses, Dispute resolution/Credits, Contract terms and conditions and rate adherence, and Billing errors management.
We deliver customized IT staffing solutions to align technology needs with strategic business goals. Through our extensive network of skilled professionals, we offer IT Staff Augmentation with expertise in Voice and Data Networks, Telecommunications, Project Management, and Technology Expense Management.
We connect our clients with subject matter experts who meet their unique requirements and statement of work, providing seamless support for daily operations and project success. Whether you require short-term solutions or long-term staffing, we deliver the right talent to help drive your business forward.
Our IT Project Management services are designed to help businesses deliver technology projects on time, within scope, and on budget. By leveraging proven methodologies and industry best practices, we ensure seamless planning, execution, and delivery of projects while minimizing risks and maximizing value.
With a focus on efficiency, transparency, and results, we empower organizations to implement technology solutions that drive growth and innovation.
Cyber Security: Identify, Protect, Detect, Respond
Cloud: Connectivity, Computing, IAAS, Storage, SAAS Management
IoT: Sensors, Reporting, Vertical - Specific IoT
Cabling & Wiring
Solvo technology consulting
100 Pearl Street, 14th Floor, Hartford, CT 06103
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