Solvo Technology Consulting

About Solvo TECHNOLOGY ConsultinG

Our Mission

Our Managed Services

Our Mission

At Solvo Technology Consulting,

Our Mission is to collaborate closely with our clients to achieve their desired state, readiness for transformation, existing and forthcoming technological capacities, and growth-oriented priorities that focus on enhancing the consumer experience.

Our Team

Our Managed Services

Our Mission

Our Team of experienced and knowledgeable technology professionals is passionate about helping businesses succeed. We work closely with our clients to understand their unique needs and provide tailored solutions leveraging expert relationships with technology suppliers to lower the risk of doing business.

Our Managed Services

We want to be your primary point of contact for all technology advisory services designed to help your organization stay competitive while navigating through today's digital landscape.

UNIFIED COMMUNICATIONS

We partner with organizations to position them for success and growth through Unified Communications as a Service (UCaaS).

Our solutions enhance productivity, collaboration, and customer experience by delivering optimized telephone infrastructure with advanced features and functionalities.

We prioritize multi-channel integration, enabling metrics-driven results and seamless customer engagement. With reliable communication tools and expert implementation, we help businesses stay connected and thrive in today’s dynamic environment.

CONTACT CENTER CONSULTING

We partner with clients to enhance Contact Center's operations.

We develop contact center strategies unique to business objectives.

We evaluate infrastructure solutions such as on-prem or in the cloud with Contact Center as a Service (CCaaS).

We encourage multi-Channel integration (Chat, Email, SMS, CRM, Machine Learning/AI).

We understand menu prompting/IVR call flows and workflow optimization solutions.

We are here to assess and implement Workforce Management best practices for agent retention, productivity, and customer experience.

We will leverage metrics-driven assessment to improve Customer Experience (CX).

TECHNOLOGY EXPENSE MANAGEMENT

Our automated Solvo TEM solutions are custom to client-specific requirements.

We support Fixed. Mobile. Cloud. UCaaS. SaaS. Utilities.

Our inventory management and lifecycle support include Provisioning Engineering for Move, Add, Change, and Disconnects (MACD).

We are here to help with sourcing and vendor management: RFP/RFI, Contract Terms & Conditions negotiations, Benchmark, ROI, and migration support.

We drive technology cost reduction through ongoing audit, optimization, and cost containment strategies. This includes eliminating obsolete services, rightsizing under- or overutilized licenses, resolving disputes and securing credits, ensuring adherence to contract terms and rates, and managing billing errors.

IT STAFFING

We deliver customized IT staffing solutions to align technology needs with strategic business goals. Through our extensive network of skilled professionals, we offer IT Staff Augmentation with expertise in Voice and Data Networks, Telecommunications, Project Management, and Technology Expense Management.

We connect our clients with subject matter experts who meet their unique requirements and statement of work, providing seamless support for daily operations and project success. Whether you require short-term solutions or long-term staffing, we deliver the right talent to help drive your business forward.

IT Project Management

Our IT Project Management services are designed to help businesses deliver technology projects on time, within scope, and on budget. By leveraging proven methodologies and industry best practices, we ensure seamless planning, execution, and delivery of projects while minimizing risks and maximizing value.

Strategic Planning: Aligning project goals with business objectives to ensure measurable outcomes.
Resource Management: Efficiently coordinating teams, tools, and timelines for optimal performance.
Risk Mitigation: Identifying and managing risks proactively to prevent delays and setbacks.
Stakeholder Communication: Ensuring clear, consistent updates and collaboration across all project stakeholders.
Performance Monitoring: Utilizing KPIs and reporting to track progress and ensure accountability throughout the project lifecycle.

With a focus on efficiency, transparency, and results, we empower organizations to implement technology solutions that drive growth and innovation.

Additional Services

Cyber Security: Identify, Protect, Detect, Respond

Cloud: Connectivity, Computing, IAAS, Storage, SAAS Management

IoT: Sensors, Reporting, Vertical - Specific IoT

Cabling & Wiring

Strategic Technology Consultants

Strategic Technology Consultants

Hispanic American Women-Owned Small/Minority Business Enterprise in Technology (WOSB)

About Solvo TECHNOLOGY ConsultinG

Our Mission

Our Managed Services

Our Mission

Our Team

Our Managed Services

Our Mission

Our Managed Services

Our Managed Services

Our Managed Services

DIGITAL TRANSFORMATION

UNIFIED COMMUNICATIONS

CONTACT CENTER CONSULTING

TECHNOLOGY EXPENSE MANAGEMENT

IT STAFFING

IT Project Management

Additional Services