About Us
Our Experience
Our Experience
Our Experience
Solvo's leadership has been in the consulting industry for over three decades and thrives on providing quality professional services. We are honored to offer our services to empower your organization with the solutions required to succeed.
Ask us about:
Network Digital Transformation, Unified Communications (UCaaS), Contact Center as a Se
Solvo's leadership has been in the consulting industry for over three decades and thrives on providing quality professional services. We are honored to offer our services to empower your organization with the solutions required to succeed.
Ask us about:
Network Digital Transformation, Unified Communications (UCaaS), Contact Center as a Service (CCaaS), Technology Expense Management (TEM), Telecom Staff Augmentation, Cybersecurity, Mobility, Cloud and Project Management
Our Approach
Our Experience
Our Experience
Solvo's team partners with our clients to develop solutions.
Our methodology is simple with a comprehensive delivery:
Current state assessment
Gap analysis
Strategic journey mapping
Design, engineer, install and manage.
Our quality advisor services will help our client achieve their ideal state quickly and smoothly.
Why Us?
Our Experience
Why Us?
Our Mission is to collaborate closely with our clients to achieve their desired state, readiness for transformation, existing and forthcoming technological capacities, and growth-oriented priorities that focus on enhancing the consumer experience.
Our Vision is to deliver consulting solutions to our clients promptly and effectively while e
Our Mission is to collaborate closely with our clients to achieve their desired state, readiness for transformation, existing and forthcoming technological capacities, and growth-oriented priorities that focus on enhancing the consumer experience.
Our Vision is to deliver consulting solutions to our clients promptly and effectively while evolving into a trusted partner in their business success, embodying our values of authenticity, integrity, and excellence in all our collaborations.
LEADERSHIP
Glorimar Hickman, Founder & CEO
Glorimar Hickman is a seasoned Latina leader in technology with over 30 years of experience in the telecommunications industry. She has successfully spearheaded over 100 strategic initiatives for Fortune 500 companies and healthcare organizations across North America, EMEA, APAC, and LATAM. Glorimar’s expertise spans all facets of telecommunications, including Voice and Data Network, Unified Communications, Telecommunications, Contact Center Design and Consulting, Telecom Expense Management, and Sourcing, Procurement.
She brings a deep understanding of telecommunications technology and its operational impact, specializing in assessing current states and delivering actionable roadmaps to enhance customer experience and operational efficiency. Her strategies focus on building stronger brands and improving business performance through Enterprise Networks, workflow optimization, workforce management, Omnichannel integration, IVR, and CRM solutions.
Key Highlights
Strategic Account Management Delivered over $50M in combined savings, including year-over-year cost reductions for clients through expert Sourcing and Telecom Expense Management across North America, EMEA, APAC, and LATAM.
Unified Communications Transformed traditional phone systems into powerful collaboration tools, driving productivity and bottom-line results.
Project Management Designed and optimized contact center infrastructure and operations, including Workforce Management, Business Continuity and Disaster Recovery Planning, SIP Network Transformation, and Virtual DaaS deployment, and Omnichannel Integration.
Glorimar holds a B.A. from the University of Hartford and is deeply committed to balancing professional success with personal fulfillment. She is a devoted wife, mother of three, and grandmother of three beautiful grandchildren. A woman of faith and compassion, she advocates for work-life balance, empowerment, and opportunity for all.
